S0904 

Sales & Marketing：営業&マーケティング 

HCM - 1 Dist.

staff 

800~2000$ (GROSS)  

Senior Manager to manage and control team activities

Together with higher Management - lead the team to achieve company target/Budget

Team development

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[Team Management]

Manage the daily business activities of the department, including but not limited to:

Perfect SOP for team (Customer SOP & team process) and follow up the implementation. 

Building up KPI to monitor/control staff’s productivity and mange the implementation with team

Together with AM & Manager, Follow up staff’s workload to have the most accurate assessment of the work of each individual.

re-Allocate / Job Rotation solution when needed to balance workload and develop staff

Training / coaching staff to enhance staff’s skills and improve the quality of service

Control the cost of the department including admin fees to be in line with the Budget

Control non-compliance. Review incident report with Manager/team,

Manage/analyse procurement activities, give support in rate negotiating with suppliers or with RHQ/GHQ, achieving optimum results.

Arrange team building, team spirit through team building activities

Receive instructions from management level, deploy to Manager / AM to implement

Carying out PDCA

[Connected]

Together with Manager / AM

Collaborate with the Yusen Agencies, RHQ / GHQ to meet the requirements of customer as well as together development

On time Sharing market information, RHQ / GHQ tutorials (new process, news, system,…) for the group -BD/Management

Build and strengthen relationships with customers to improve quality as well as find opportunities for service development

Build good and solid relationships with service providers

[Report and proposal]

Submit weekly, monthly and quarterly reports as required. (Revenue, Cost, profit, ...) together with the performance analysis

Report to higher management for out-of-jurisdiction, any new proposal for productivity, quality of service improvement

Analyze the arising issues for the timely management level with countermeasures to resolve as well as prevention plan

HR planning: recruitment, replacement, development

[Company development]

Together with other div, support BD in finding new customers, expanding business with existing customers

Set up clear plan / strategy. Do most efforts to achieve the company's proposed budget

Market research, sharing of new information / regulations for management / staff with the purpose of contributing to the development of the company.

Perform other tasks as assigned by management

[Staff KPI&Development]

Conduct Performance appraisal for individual together with Manager as per HR's guidance.

Enhance self skills to perform better in current roleand develop for next success