平衡舎~Heykosha~| ベトナム、ホーチミン人材紹介は平衡舎

Job Detail

Created date: 2019-09-27 

  • OPERATION SENIOR MANAGER 

  • S0904 

  • Sales & Marketing:営業&マーケティング 

  • HCM - Quận 1

  • staff 

  • 800~2000$ (GROSS)  

  • Senior Manager to manage and control team activities

    Together with higher Management - lead the team to achieve company target/Budget

    Team development



    [Team Management]

    Manage the daily business activities of the department, including but not limited to:

    Perfect SOP for team (Customer SOP & team process) and follow up the implementation. 

    Building up KPI to monitor/control staff’s productivity and mange the implementation with team

    Together with AM & Manager, Follow up staff’s workload to have the most accurate assessment of the work of each individual.

    re-Allocate / Job Rotation solution when needed to balance workload and develop staff

    Training / coaching staff to enhance staff’s skills and improve the quality of service

    Control the cost of the department including admin fees to be in line with the Budget

    Control non-compliance. Review incident report with Manager/team,

    Manage/analyse procurement activities, give support in rate negotiating with suppliers or with RHQ/GHQ, achieving optimum results.

    Arrange team building, team spirit through team building activities

    Receive instructions from management level, deploy to Manager / AM to implement

    Carying out PDCA

    [Connected]

    Together with Manager / AM

    Collaborate with the Yusen Agencies, RHQ / GHQ to meet the requirements of customer as well as together development

    On time Sharing market information, RHQ / GHQ tutorials (new process, news, system,…) for the group -BD/Management

    Build and strengthen relationships with customers to improve quality as well as find opportunities for service development

    Build good and solid relationships with service providers

    [Report and proposal]

    Submit weekly, monthly and quarterly reports as required. (Revenue, Cost, profit, ...) together with the performance analysis

    Report to higher management for out-of-jurisdiction, any new proposal for productivity, quality of service improvement

    Analyze the arising issues for the timely management level with countermeasures to resolve as well as prevention plan

    HR planning: recruitment, replacement, development

    [Company development]

    Together with other div, support BD in finding new customers, expanding business with existing customers

    Set up clear plan / strategy. Do most efforts to achieve the company's proposed budget

    Market research, sharing of new information / regulations for management / staff with the purpose of contributing to the development of the company.

    Perform other tasks as assigned by management

    [Staff KPI&Development]

    Conduct Performance appraisal for individual together with Manager as per HR's guidance.

    Enhance self skills to perform better in current roleand develop for next success
     

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